Data Protection

At Vector Performance, we are committed to protecting and respecting your privacy. This page explains how we collect, use, and safeguard your personal data when you use our website and services.

What data do we collect?

We collect the following types of data from you:

  • Personal identification data, such as your name, email address, phone number, and country.
  • Vehicle data, such as your vehicle make, model, year, engine, and other specifications.
  • File data, such as your original file that you upload to our website and your custom modified file that you download from our website.
  • Payment data, such as your PayPal account details and your credit balance and history.
  • Technical data, such as your IP address, browser type, device type, operating system, and other information about your use of our website and services.
  • Cookie data, such as your preferences, settings, and other information stored on your device by our website.

How do we collect your data?

We collect your data in the following ways:

  • When you register an account on our website and provide your personal identification data and payment data.
  • When you request a custom modified file on our website and provide your vehicle data and file data.
  • When you use or view our website and services via your browser’s cookies and other tracking technologies.
  • When you contact us via email, phone, or other means and provide your personal identification data and other relevant information.

How do we use your data?

We use your data for the following purposes:

  • To provide you with our services, such as processing your requests, delivering your custom modified files, and managing your account and credits.
  • To communicate with you, such as sending you notifications, updates, invoices, receipts, and other service-related messages.
  • To improve our website and services, such as analyzing your feedback, usage, and preferences, and enhancing our features, performance, and security.
  • To comply with our legal obligations, such as responding to lawful requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.

How do we store your data?

We store your data on secure servers that are protected by encryption, firewalls, and other technical and organizational measures. We only retain your data for as long as necessary to fulfill the purposes for which we collected it, or as required by law. We delete or anonymize your data when it is no longer needed or relevant.

How do we share your data?

We do not sell, rent, or trade your data to any third parties for marketing or advertising purposes. We only share your data with the following parties for the purposes described below:

  • Service providers: We may share your data with third-party service providers that help us with our website and services, such as hosting, payment processing, analytics, email delivery, and customer support. We only share the data that is necessary for them to perform their services, and we require them to comply with our data protection policies and standards.
  • Legal authorities: We may share your data with legal authorities if we are required to do so by law, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business partners: We may share your data with our business partners if we are involved in a merger, acquisition, reorganization, or sale of some or all of our assets. We will notify you of any changes to our data protection practices and your choices in such events.

What are your data protection rights?

You have the following rights regarding your data:

  • The right to access: You have the right to request copies of your personal data that we hold. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that we correct any information that you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we delete your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer your personal data to another organization or to you, under certain conditions.
  • The right to withdraw consent: You have the right to withdraw your consent at any time, where we rely on your consent to process your personal data.

If you wish to exercise any of these rights, please contact us at info@vectorperformance.eu.

How do we use cookies?

Cookies are small text files that are stored on your device by our website. They allow us to recognize you and remember your preferences, settings, and other information. We use cookies for the following purposes:

  • Essential cookies: These cookies are necessary for the proper functioning of our website and services, such as enabling you to log in, request custom modified files, and manage your account and credits.
  • Performance cookies: These cookies help us measure and improve the performance of our website and services, such as collecting and analyzing statistics, detecting and resolving errors, and testing new features.
  • Functional cookies: These cookies enhance your experience on our website and services, such as remembering your choices, preferences, and settings, and providing you with personalized content and recommendations.
  • Marketing cookies: These cookies help us deliver relevant and targeted ads to you on our website and other platforms, based on your interests, behavior, and preferences.

You can manage your cookie preferences on our website or in your browser settings.

How do we update our data protection page?

We may update our data protection page from time to time to reflect changes in our website, services, data practices, or legal requirements. We will notify you of any significant changes by posting a notice on our website or by email. Your continued use of our website and services after any changes constitutes your acceptance of the updated data protection page.

How do you contact us?

If you have any questions or concerns about our data protection page, or if you want to exercise your data protection rights, please contact us at info@vectorperformance.eu.

Updated: 2024.02.08.